BookingRules – Privacy Policy
Approved by owner Nov 13, 2026
Effective date: Nov 13, 2026 App owner ("we", "us"): Ironside Capital Holdings LLC Registered address: Ironside Capital Holdings LLC, 4140 Oceanside Blvd, Suite #159 - 1217, Oceanside, CA 92056, United States Contact by email only: ironsidecapital.apps@gmail.com (we reply within 2 business days)
1. What this app is
BookingRules is an add-on for Wix Bookings sites. It checks new bookings and reschedules against rules the site owner sets (booking deadline, blocked dates, prep time before a booking).
2. Who this applies to
- Site owners who install the app (our customers).
- Visitors and customers of those sites. We have no relationship with them; the site owner decides how their data is handled. We act only as a processor on the owner's instructions.
3. What the app reads
The app runs inside Wix. When a booking is created or rescheduled, Wix sends the app the booking so it can be checked. The app uses:
- booking start and end times, the booking's time zone, and booking status;
- service identifiers and staff/resource identifiers;
- whether the request comes from the site owner, staff or a customer (to exempt owner/staff by default);
- the number of participants.
The booking request also carries a customer contact identifier. The app does not read, store or log it.
For the optional prep-time rule (Beta), the app queries other bookings on the same staff member or resource around the requested time. This uses the Wix permission "Read bookings - including participants". That permission technically allows reading participant details, but the app only keeps four fields from each result in memory for the check: booking id, status, start time and end time. Names, email addresses, phone numbers and other participant details are not read into rule logic, stored, logged or sent anywhere.
Also used: "Read Bookings - Public Data" (to list your services in the settings page), and the basic site, business and email details that Wix attaches to every app installation (Wix shows this as "Read site, business, and email details"). The app uses this installation information for one purpose only: to find out whether your site is on the Free or a paid plan (Wix's app-instance lookup), so it can apply the Free plan's limit of 2 active rules. The app does not store, log or send your site, business or email details anywhere; it keeps only the resulting plan tier (Free or Pro) and a timestamp. If the plan cannot be read, the app treats your site as a paid plan, so a billing problem never blocks a booking or switches off your rules.
4. What the app stores
Only the rule settings, plus a small plan record (your plan tier, Free or Pro, when it was last checked, Wix's upgrade link and the app's own installation id), in a private data collection on the site owner's own Wix site: the rules, the services they apply to, dates and times, optional message text, and switches such as "apply to owner/staff". No customer names, emails, phones, payment data or booking contents are stored. The only writes are the rule settings and the plan record.
Operational logs (Wix-hosted function logs) contain only counts and rule codes (for example "items=1 refused=1 codes=BOOKING_DEADLINE_PASSED"); they do not contain names, contact details or booking ids. Those logs are kept by Wix under Wix's own retention policy.
5. What the app shows publicly
If the owner leaves the customer notice on, the service page shows the rule text the owner configured (for example "Bookings close the day before at 5:00 PM"). It contains no customer data.
6. Sharing and sale
We do not sell data. We do not send booking or customer data to any server we operate or to any third party. The app runs on Wix's infrastructure; Wix's own terms and privacy policy apply to that processing: https://www.wix.com/about/privacy
7. Retention and deletion
Rule settings stay in the owner's site collection while the app is installed. When the app is uninstalled, Wix removes the collection from view and rules stop being enforced. Wix does not document how long the stored data is kept after uninstall; in our testing the settings came back unchanged when the same site reinstalled the app, so the platform appears to keep them. We do not delete them ourselves on uninstall. They contain only the rule settings and plan record described in section 4. BookingRules stores no customer personal data. The only free text is the optional rule messages the site owner types; owners should not put personal data in them. A site owner can ask for deletion at ironsidecapital.apps@gmail.com (we reply within 2 business days). The owner can also delete rules at any time in the settings page.
8. Security
Access to the rule settings is limited to the app and to site owners and admins through Wix's authentication. The app is designed to fail open: if a check cannot complete, the booking proceeds.
9. Children
The app is a business tool for site owners and is not directed at children.
10. Your rights
Depending on where you live (for example under the GDPR, UK GDPR or CCPA), you may have rights to access, correct or delete personal data. Because we hold no personal data about site visitors, requests about a booking should go to the site owner. Owner requests: ironsidecapital.apps@gmail.com.
11. Changes
We will post changes on this page and update the effective date.